Branch Resilience Solution (TERA OFFLINE)

Tera Offline is a unique and powerful solution that supports offline transaction processing at the bank’s branches during unfortunate instances of network downtime or loss of communication.


  • Tera offline offers business continuity
  • Customer satisfaction
  • Easy to use and to integrate to the core banking system
  • Automated uploads when service for core banking or network is restored.


A bank’s branch office serves customers during core banking outages or when there is no connectivity to headquarter (HQ). The issues of system down-times and availability present several challenges to a bank, some of which include:

  • Damaged corporate and brand image
  • Loss of customers/partner goodwill
  • Lost transaction revenue and business opportunities
  • Possible legal penalties for not delivering on SLAs.
  • Incurring of extra remedial marketing costs
  • Driving business to competitors
  • Increased operational and capital costs associated with integration and support